Faq's

Q.1
How long does it take to deliver my grocery order?

Delivery times depend on your location. Most orders are delivered within 1–3 business days. Orders placed before noon are often delivered the same day in select cities. You'll receive a confirmation with tracking details once your order is shipped.

Q.2
Can I modify or cancel my order after placing it?

You can modify or cancel your order only if it hasn’t been packed or shipped. Please contact our support team immediately at sales@covaigroceries.com or call our customer care to check the order status and request changes.

Q.3
What should I do if I receive a damaged or incorrect item?

We sincerely apologize for the inconvenience. Please contact us within 24 hours of delivery with your order number and pictures of the item. We will arrange for a replacement or refund based on our refund policy.